FREE SHIPPING FOR ORDERS OVER €50

Privacy Policy

Privacy Policy

Lorenzo Voltan (hereinafter also Owner) as Data Controller, pays particular attention to the protection of personal data of its users, visitors to the site www.lwine.myshopify.com

We therefore invite you, before communicating any personal data, to carefully read this Privacy Policy because it contains important information on the protection of your personal data.

This Privacy Policy is provided pursuant to art. 13 of the EU General Data Protection Regulation (hereinafter “GDPR”) and illustrates the methods of use, sharing, access, modification or deletion of personal information provided by the user.

* * *

The security measures applicable to this Site have been defined and developed to ensure that the processing of users' personal data takes place in compliance with the principles of lawfulness, correctness, transparency, limitation of purposes and conservation, data minimization, accuracy, integrity and confidentiality, in compliance with current national and European regulations.

* * *

DATA CONTROLLER

The Data Controller is Lorenzo Voltan.

For any further information or clarification, Lorenzo Voltan can be contacted at the email address indicated via the contact form on the Contacts page.

PERSONAL DATA SUBJECT TO PROCESSING

Browsing data

The processing of personal data of users who visit and consult the Site is limited to the so-called navigation data whose transmission is necessary for the functioning of the computer systems and programs necessary for the operation of the Site but which by their very nature could, in association with other data, allow the identification of users.

These include the IP addresses or names of the computers used by users who connect to the Site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT platform used by the user.

Data provided voluntarily by the user

To access the contents of the site it is not necessary to proceed with any registration. However, there are services within the Site for the use of which it is necessary to provide your data.

In particular, if you decide to contact Lorenzo Voltan through the contact forms, personal data such as name and surname, email address and any other information that the user agrees to provide may be requested.

In case you decide to contact Lorenzo Voltan by sending an email, the personal data transferred in this way will be stored and such data will be used exclusively for the processing of the conversation.

Where necessary, Lorenzo Voltan will acquire the specific consent of the user to the relative use of the data for different purposes.

Personal account

If you decide to create an Account, the following data will be managed:

  • Identifying information (name, surname, email, address and telephone number, date of birth)
  • User Codes and Passwords
  • Economic data to make the transaction

You may also decide to use access or login through a social network, such as Facebook. In this case, the authentication credentials and email address will be imported, with your authorization, from your social network account. When using this login option, the social network may send us some additional information from your public profile such as, for example, name, gender, approximate age and profile photo, in compliance with the terms of use of the social network. We invite you to read them carefully. Unless expressly authorized, we will not retain this additional data. Furthermore, the use of this feature may involve the provision of certain data on your activity to the social network. In any case, we recommend that you check the data relating to the privacy setting and the privacy policy of the social network to understand what processing the data will be subjected to.

Lorenzo Voltan will request payment card information exclusively during the purchase process. This data will be sent securely to certified payment service providers for transaction authorization.

Lorenzo Voltan cannot view or access your full payment card information under any circumstances. For your convenience, these providers may store your payment card securely for future purchases if you indicate so at the time of purchase.

Lorenzo Voltan will never request payment card information via email, customer service forms, phone calls or other unauthorized channels. It is the customer's responsibility not to enter or send payment information through unauthorized channels.

Third party data

In the event that you provide us with data from third parties, you expressly guarantee that you have obtained their prior consent and you undertake to inform them of the purposes and methods of processing their personal data, exempting Lorenzo Voltan from any liability.

Cookie

Lorenzo Voltan uses cookies through this Site but not for advertising or marketing purposes. No data is collected through these cookies.

LEGAL BASIS AND PURPOSE OF THE PROCESSING

The information we collect is used for the following purposes:

  1. Obtain statistical information on the use of the Site and to check its correct functioning.
  2. Ascertain any responsibilities in the event of the commission of computer crimes.

The legal basis of the processing for these purposes is represented by the protection of a legitimate interest of the Owner, by the fulfillment of legal obligations as well as for the execution of the contract with reference to the use of the site, guaranteeing the User a better browsing experience.

  1. Platform registration management
  2. Fulfilment and execution of the purchase contract
  3. Processing of requests and customer support.

The legal basis of the processing is the execution of pre-contractual and contractual measures to respond to the content of the interested party's requests. There is no obligation to provide the requested personal data. The provision of data is, in fact, optional. However, the refusal to provide the requested data will determine the impossibility of providing the requested service

  1. Marketing Activities: With your consent, we will process your personal data to manage your subscription to the newsletter and to send you promotional information on our products and services through the use of different means of communication (for example, email or SMS)
  2. Profiling Activities: With your consent, we will process your personal data to send you personalized information about our products or services through the use of different means of communication (for example, email or SMS). This processing involves analyzing your user or customer profile to determine your preferences and, therefore, when we send you such communications, we will select which products and services best suit your style. For example, based on your purchase and browsing history, we will suggest products that we believe may interest you and, if you have registered as a user, we will provide you with the "recover cart" function.

The legal basis for the processing of your data for marketing and profiling purposes is your explicit consent provided, for example, when accepting the receipt of commercial information and profiling activities. You may revoke the consent previously given at any time through the instructions included in each communication or by contacting the Data Controller directly.

SUBJECTS TO WHOM PERSONAL DATA MAY BE COMMUNICATED

Personal data collected through the site may be processed for the purposes indicated by:

  • subjects acting as Data Controllers such as, for example: persons, companies or professional firms that provide assistance and consultancy services; subjects that carry out further outsourcing activities; subjects delegated to perform technical services.
  • persons authorised by the Data Controller to process personal data for activities strictly related to the provision of services, who have an adequate legal obligation of confidentiality.
  • Competent authorities in order to fulfill the obligations established by laws, regulations and national or European legislation or to allow the defense in court of the Owner, for example in the case of violations of the network by users.
  • some of your data may be processed by Nicma srl, as Group Leader and Joint Data Controller for administrative, accounting and tax purposes

TRANSFER OF PERSONAL DATA

Lorenzo Voltan, for reasons of service efficiency, may use Data Processors who operate outside the European Economic Area. In this case, the service providers will be selected from those who provide adequate guarantees, as required by art. 46 GDPR. In particular, we ensure that the provider has adopted guarantee mechanisms such as the BCR – Binding Corporate Rules (Binding Corporate Rules) or has adhered to specific protocols (e.g. Privacy Shield).

STORAGE OF PERSONAL DATA

Your personal data will be retained until the contractual obligations are fulfilled and subsequently for the fulfillment of legal obligations and will be processed only for the achievement of the specific purposes pursued from time to time. The data collected for information and promotional activities will be retained until the consent is revoked and in any case for a period not exceeding 3 years from the last recorded interaction .

RIGHTS OF THE INTERESTED PARTY

The user, pursuant to articles 15-22 EU REGULATION 679/16, has the right to:

  • access your data and receive a copy of it;
  • obtain the rectification of personal data concerning him/her, obtaining their integration where incomplete;
  • obtain the erasure of your personal data;
  • obtain the limitation of processing when certain conditions apply;
  • receive your data or have it transferred to another owner, in a structured, commonly used and readable format if technically feasible;
  • object to the processing of your data for reasons relating to your particular situation;
  • not be subjected to a fully automated decision-making process unless there is a compelling need

Requests must be addressed in writing to the Data Controller at the contact details indicated in the “Data Controller” section of this information notice.

In any case, the user always has the right to lodge a complaint with the competent Supervisory Authority (Guarantor for the protection of personal data), pursuant to art. 77 of the Regulation, if he/she believes that the processing of his/her data is contrary to the legislation in force.

CHANGES

Lorenzo Voltan reserves the right to modify or simply update the content of this Privacy Policy, in part or completely, also due to changes in applicable legislation.

We therefore invite you to visit this section regularly in order to always be updated on the data collected and on the use made of it by the Data Controller.